Frequently Asked Questions
Everything you need to know about using TrunkCall — booking calls, becoming an expert, pricing, and payments.
- What is TrunkCall?
- TrunkCall is a live-conversation marketplace that connects you with real people who can help — chartered accountants, mechanics, language tutors, therapists, travel locals, startup mentors, and more. You can book a session or start an instant audio or video call and pay per minute.
- How do I find an expert on TrunkCall?
- Browse categories at trunkcall.app/categories, use the search at the top of the page, or explore featured experts on the home page. You can filter by rating, price, and language.
- How much does it cost to talk to someone on TrunkCall?
- Every expert sets their own price. You see the per-minute rate or session fee up front, and you only pay after the call is confirmed. TrunkCall takes a 13% platform fee, which is already included in the price you see.
- Can I become an expert on TrunkCall?
- Yes. Anyone with knowledge or experience people find useful can create a profile. There is no application process — sign up, complete onboarding, set your rates, and start accepting calls. See trunkcall.app/forhosts for a walkthrough.
- How do I know an expert is trustworthy?
- Every expert has a rating (out of 5) and review count visible on their profile. Verified experts have a green checkmark. All payments are held until the call is confirmed, and disputes are refunded.
- What kinds of services are on TrunkCall?
- Instant audio calls, video calls, chat sessions, scheduled 1:1 sessions, live webinars, multi-chapter courses, subscription channels, and group livestreams. Pretty much any way two people can connect.
- Does TrunkCall work internationally?
- Yes. Experts set a home currency but international pricing is supported. You can take calls with people anywhere in the world over audio or video.
- How do payments and refunds work?
- You pay via Razorpay or your TrunkCall wallet when you book. Funds are held until the call is completed. If a session is rejected or there is a dispute, you are automatically refunded.
- Is TrunkCall free to use?
- Creating an account and browsing is free. Booking and taking calls costs whatever the expert charges. Experts only pay the 13% platform fee when they earn.
- How do I contact TrunkCall support?
- Visit trunkcall.app/about for company info, or report any issues via the in-app dispute flow on a booking. Email support is available for account issues.